Becoming a flight attendant is a dream for many, but success in the interview process requires preparation, confidence, and a clear understanding of what recruiters expect. This guide will walk you through each stage of the cabin crew interview, from pre-screening tests to group dynamics and final tips to stand out.
If you’re just starting your journey, check out our Tripulante de Cabina course to gain the training airlines look for in top candidates.
Before the Cabin Crew Interview
What to Expect on Interview Day
- Math and logic tests to evaluate your problem-solving.
- English language tests (similar to B2 or ICAO Level 4).
- Behavioral observation in group settings.
These early tests are not just about knowledge—they show how you think, react, and collaborate.
Group Exercise: Collaborate and Stand Out
Typical Scenarios
- Resolving in-flight issues as a team.
- Surviving on a deserted island by ranking useful items.
- Making decisions under time pressure.
Key Tips
- Don’t dominate or remain silent.
- Contribute with purpose and clarity.
- Show respect for others’ ideas.
- Smile—attitude matters more than perfection.
Role-Playing Scenarios: Service Under Pressure
Recruiters simulate real-life situations you may encounter as cabin crew. How you respond shows your empathy, problem-solving skills, and professionalism.
Example Situations:
- A passenger complains about a cold meal: Apologize, replace the meal, and offer a drink.
- A customer refuses to sit near children: Move the passenger discreetly to avoid upsetting the family.
Height Reach Test: Are You Eligible?
How It Works:
- You’ll be asked to reach a specific mark on the wall (usually around 212 cm), barefoot.
- Some airlines allow standing on tiptoes; others don’t.
If you’re unsure about requirements, our TCP training advisors can guide you based on the airline you’re applying to.
English Test and General Knowledge
What You’ll Be Asked
- Reading and announcing in-flight messages.
- Listening to dialogues and answering questions.
- Grammar and vocabulary (B2/ICAO Level 4).
- Speaking confidently about yourself or random topics.
How to Prepare
Also expect questions on geography, currency codes, time zones, and airline knowledge.
Looking to sharpen your skills? Try our English course for cabin crew.
Final Tips to Ace Your Cabin Crew Interview
- Arrive early, well-groomed, and with a positive attitude.
- Prepare answers for common questions like “Why do you want to be a flight attendant?”
- Highlight your passion for service, safety, and teamwork.
- Be confident but humble. Airlines want professionals who can represent their brand.
Need help with your resume? Check out our guide on how to write a cabin crew CV.
FAQs About Cabin Crew Selection Process
Do all airlines follow the same interview structure?
Most include similar stages, but formats may vary depending on the airline.
What should I wear to the interview?
Smart business attire with minimal accessories. Appearance is key.
Can I apply without formal training?
Yes, but completing a certified course like our TCP program gives you a strong competitive advantage.
Ready to Start Your Cabin Crew Career?
Our team at GTA has helped thousands of aspiring flight attendants succeed. If you’re ready to take off, contact us today or explore our hands-on cabin crew training courses.
