Welcome on board
Welcome to GTA Spain!
Cabin Crew Welcome guide
Welcome to Madrid and our Cabin Crew training facilities.
The GTA family is really looking forward to meeting you!
Below, we offer you a Welcome Guide where you will find very useful information about arrival at the airport, our facilities, transportation, accommodation, and more. Remember that this is generic information and that your personal Key Account Manager will always be at your disposal before and during your stay at GTA to resolve any questions. Additionally, he will send you all the necessary precise information before you start your training.
01 | Welcome to GTA
High Tech + Human Factor
At GTA, we have been experts in training for over 20 years. We not only offer the best possible training and the finest devices on the market, but we also accompany you throughout the entire process to make it unforgettable.
The human factor is non-negotiable for us, from commercial support to personalized training.
02 | Accommodation
The best option for each client
- At GTA Madrid, we have special agreements with a wide range of accommodation options, including hotels and apartments, tailored to meet the needs of each client.
- You can find various possibilities at the following link. Additionally, your Key Account Manager will offer different options and provide all the necessary information.
- Click here.
03 | Transport
Need a Ride?
Just like with accommodation, GTA also offers customized transportation services based on the client’s needs.
We have agreements with transportation services from various accommodations and provide our UBER account for clients’ use. If you prefer, you can rent your own vehicle or use public transportation, as Madrid boasts one of the best metro and bus networks in the world.
The choice is yours, and we are happy to assist you. Your Key Account Manager will offer all the options and provide all the necessary information.
04 | Downtown Madrid
Much more than a training center
Madrid is a major touristic city that offers iconic sites like Puerta del Sol, Plaza Mayor, Cibeles where the city council is located or The Real Palace. It is also one of the greenest cities in the world.
The cultural offer is wide and diverse. Museums such as Reina Sofia, El Prado or Thyssen are in between the most visited in the world. The city also hosts Contemporary spaces and the latest avant-garde art galleries, theatre shows and exhibitions.
From Football to basketball and horse races, Madrid has everything for sport lovers. Hometown of two of the best football teams in the world; Real Madrid plays at Santiago Bernabéu stadium, which is a must if you are in the city. Atletico de Madrid has also recently inaugurated their brand-new Wanda Metropolitano Stadium.
GTA Spain Training Center
Strategically located near Madrid Barajas Airport, it boasts excellent connectivity to the entertainment district and the city center.
GTA Madrid is conveniently located near the airport, with a range of hotels and residential apartments nearby, offering easy access and comfort for all our visitors.
91 329 53 17
GTA Madrid Campus
GTA Madrid has various locations. However, when it comes to specific Cabin Crew training, we must highlight our Headquarters, where we have our central offices and classrooms for the theoretical part of our courses. Additionally, we have the A320 CEET training center, which includes our A320 evacuation and emergency simulator, fire simulator, and other specialized training equipment. Both facilities are located within the same premises. The GTA-SENASA Training Center is strategically located.
On the other hand, we have the pool where we conduct water survival training. Below, you will find relevant information about both locations.
GTA Headquarters (Main Offices, clasrooms & Cabin Crew Training Center)
The GTA Madrid headquarters are located on a campus with two buildings:
- Main Offices: This building houses our administrative offices and classrooms where the theoretical part of the training is conducted.
- Cabin Crew Training Center: Which includes our A320 evacuation and emergency simulator, fire simulator, and other specialized training equipment.
The campus also features rest areas with vending machines and a food truck with a terrace.
Upon arriving at the GTA-SENASA premises, regardless of your mode of transport or the building you are heading to, you will need to wait for the security team to grant you access. Rest assured, your Key Account Manager will have sent your details to the security booth, and they will let you in and assist you with any questions you may have. If you are arriving by car, we offer free parking. You can see the layout of the premises on the following map.
Water survival training center
Ditching and Water survival training is one part of Initial
Cabin Crew training.
• Real inflatable life raft
• The material used complies with the specifications
required by EASA regulations
• CENTRO DEPORTIVO M86
C/ de José Martínez de Velasco, 3, 28007 Madrid
Instructor's message
TAMARA GARCÍA
CABIN CREW TRAINING MANAGER
Our Training Director will guide you step-by-step through what a flight attendant course at GTA entails.
Videos of interest
How to get to GTA Madrid?
• By car: FREE PARKING
• METRO STATION: Alameda de Osuna.
approximately 10 minutes walking.
• BUS: 101, 112, 114, 115, 166
approximately 5 minutes walking
Medical assitance
HM SANCHINARRO
Medical Assitance 24h
Address: Calle Ocaña, 10 28050 Madrid
URGENCIAS / EMERGENCY Door (24h Service)
Ask for International Department.
Telephone: +34 629 82 40 20
Email: sanchinarro@tourhspain.com
Please also check your medical insurrance policy
Emergency Info 112
The responder will speak a number of languages, and it is also possible to fax or SMS the emergency number in case of disabilities. You can also visit the Urgencias (emergency) department of any hospital. You can always reach 112, even on a mobile phone without a Spanish SIM card.
Ambulance (ambulancía) and health emergencies: Call 061 or 112 Fire brigade (cuerpo de bomberos): Call 080 or 112 Local police (policía municipal): Call 092 The municipal police cover their local town or city area for traffic offences and control, lost property and crimes such as theft and neighbourhood disputes.
Civil Guard (Guardia Civil): 062 This is a military force that operates mostly in rural areas and is responsible for drug offences, fatal car accidents, robberies and murders.
National Spanish police (policía nacional): Call 091 or visit www.policia.es and contact the appropriate department online. You can also find them on Twitter @policiaThe national police mainly work at an urban level in the areas of terrorism, national security and combating crime.
Tourist helpline and emergency number: 902 102 112 (in English, French, German and Italian) The Servicio de Atención al Turista Extranjero (SATE) handles security of foreigners. You can report a crime, lost property or documents, damage, assault, robbery, break-in or an accident to a tourist police. After calling, you will typically have 48 hours to visit your local police station to ratify your complaint.You can also find the closest SATE contact: Madrid: 915 488 537 / 915 488 008
Immigration information: Call 900 150 000 (free legal assistance) | 012 (citizen information line).
If my name doesn’t appear in the attendant list, what should I do?
If my name doesn’t appear in the attendant list, what should I do?
From 09.00 to 18.00 on Monday to Thursday and from 09.00 to 17.00 h on Fridays, as our headquarters are also at the SENASA facilities, you can give us a call to solve the incidence or ask the security staff to phone the office to clarify the situation. GTA office telephone number is +34 913 29 53 17.
At night, weekends or out of working hours, kindly ask the security staff to revise again the lists and indicate which simulator you are attending to. There are several lists and, perhaps, your name could have skipped over the guard’s eyes.
In case your name does not appear in the list due to a last time roster change or to unexpected circumstances (illness, flight delay, etc.) and you weren’t able to confirm with GTA’s staff this change on time, the instructor should inform the guard about this circumstance and notify GTA the change to update it as soon as possible. In that case, security staff usually gives access as an exception.
Testimonials
“I am very grateful to GTA for providing me with the necessary tools and training for my job. Thanks to the entire STAFF and all my instructors.”
